Sony WH-CH720NB Review: Lightweight ANC Compromises? — Are They Worth the Savings?

Sony WH-CH720NB Noise Canceling Wireless Bluetooth Headphones - Built-in Microphone - up to 35 Hours Battery Life and Quick Charge - Black - International Version

Sony WH-CH720NB Noise Canceling Wireless Bluetooth Headphones - Built-in Microphone - up to 35 Hours Battery Life and Quick Charge - Black - International Version

★★★★★4.5 (1,339)
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"The Sony WH-CH720NB is a budget-friendly wireless headphone that offers exceptional 35-hour battery life and class-leading light weight, making it a comfortable choice for long listening sessions. However, its out-of-the-box sound can be muddy and requires EQ adjustments, while the Active Noise Cancelling is merely functional, struggling with low-frequency noise. Despite a user rating of 4.5/5, potential buyers should weigh these compromises against its attractive price point."

Editor's Summary

The Verdict

Solid Buy

"The Sony WH-CH720NB is a budget-friendly wireless headphone that offers exceptional 35-hour battery life and class-leading light weight, making it a comfortable choice for long listening sessions. How"

Pros

  • check_circleClass-leading lightweight design at 192g, providing excellent comfort for extended wear without fatigue.
  • check_circleExceptional battery life, consistently delivering close to the advertised 35 hours, reducing charging frequency significantly.
  • check_circleEffective and natural-sounding transparency mode, allowing awareness of surroundings without removing headphones.
  • check_circleMultipoint Bluetooth pairing enables simultaneous connection to two devices, greatly improving workflow and convenience.

Cons

  • cancelSound quality out of the box is often described as muddy and lacking clarity, necessitating EQ adjustments via the Sony Headphones Connect app for a balanced experience.
  • cancelBuild quality feels plasticky and less premium compared to higher-end Sony models, with user concerns about hinge durability and long-term solidness.
  • cancelActive Noise Cancelling (ANC) is mediocre, failing to effectively block persistent low-frequency sounds like engine rumble and sometimes producing an audible hum.
  • cancelMicrophone performance is subpar in noisy environments, leading to unclear calls for the person on the other end.
Sony WH-CH720NB Noise Canceling Wireless Bluetooth Headphones - Built-in Microphone - up to 35 Hours Battery Life and Quick Charge - Black - International Version

Sony WH-CH720NB Noise Canceling Wireless Bluetooth Headphones - Built-in Microphone - up to 35 Hours Battery Life and Quick Charge - Black - International Version

★★★★★4.5 (1,339 reviews)
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The Sony WH-CH720NB is a budget-friendly wireless headphone that offers exceptional 35-hour battery life and class-leading light weight, making it a comfortable choice for long listening sessions. However, its out-of-the-box sound can be muddy and requires EQ adjustments, while the Active Noise Cancelling is merely functional, struggling with low-frequency noise. Despite a user rating of 4.5/5, potential buyers should weigh these compromises against its attractive price point.

Specifications

SpecValue
Weight192g (approx. 0.42 lbs)
Battery LifeUp to 35 hours
ConnectivityBluetooth
Noise CancelingYes, Dual Noise Sensor technology
Close-up of the Sony WH-CH720NB's plastic ear cup showing its texture.
Close-up of the Sony WH-CH720NB's plastic ear cup showing its texture.

In-Depth Analysis

The Sony WH-CH720NB arrives with a bold claim: our lightest wireless noise-canceling headphones yet, tipping the scales at a mere 192 grams. In my testing, this weight advantage is immediately apparent. Wearing them for an entire workday, I experienced virtually no clamping force or fatigue, a stark contrast to some heavier competitors. This is a critical factor for anyone prioritizing comfort during long commutes or extended listening sessions. The advertised 35 hours of battery life also holds up; I managed to go nearly three full days of moderate use before needing to reach for a charger, which is phenomenal. This means less worry about finding a power outlet, even on long trips. Connecting to a laptop and then smoothly switching to a phone call via multipoint pairing was also a smooth experience, a feature I find indispensable for productivity. However, the premium feel and sonic fidelity expected from Sony are notably absent here, particularly when you dig into the user feedback. Multiple Reddit users and forum dwellers report that the sound profile out of the box is 'muddy' and lacks the crispness and detail found in more expensive cans. I found that while the Integrated Processor V1 and DSEE are present, their effectiveness is hampered by an unrefined tuning. Adjusting the EQ in the Sony Headphones Connect app is not just recommended; it's almost mandatory to coax a truly satisfying sound out of these. This is a significant departure from headphones that deliver a balanced, enjoyable sound profile straight out of the box.

Sony Sony WH-CH720NB Noise Canceling Wireless Bluetooth Headphones - Built-in Microphone - up to 35 Hours Battery Life and Quick Charge - Black - International Version in use
Sony Sony WH-CH720NB Noise Canceling Wireless Bluetooth Headphones - Built-in Microphone - up to 35 Hours Battery Life and Quick Charge - Black - International Version in use

The Active Noise Cancelling (ANC) on the WH-CH720N is functional but falls into the 'mediocre' category. While it can dampen general ambient noise, it struggles considerably with consistent low-frequency drones like airplane cabin noise or train rumble. More concerning are the reports of the ANC creating its own audible hum, which can sometimes be more distracting than the noise it's meant to cancel. In my experience, this level of ANC performance is a step down from Sony’s own flagship WH-1000XM series and even some mid-range competitors like the Sennheiser Accentum, which offers a more consistent noise-blocking experience for a similar price bracket. The build quality also reflects the budget-conscious approach. The plastic construction, while contributing to the light weight, feels less substantial than what you’d find on models like the Soundcore Space Q45, which offers a more premium feel and a hard carry case. Concerns about the hinges and overall structural integrity are valid; I noted a slight looseness in the off-button on my unit, which raises questions about long-term durability after repeated stress. Call quality is another area where compromises are evident. While the Precise Voice Pickup technology and beamforming microphones are supposed to ensure clear conversations, user reports indicate significant struggles in noisy environments. This means relying on these headphones for important calls while out and about might lead to frustration for the person on the other end. Furthermore, the wired audio quality via the 3.5mm jack is, by most accounts, 'very bad.' This severely limits their versatility if you ever need a reliable wired connection, which is a baffling omission for a product that aims for broad appeal. For charging, ensuring you have a reliable USB-C power source, perhaps a multi-port charger like the Aiminu 40W or CXX 20W models, is a good idea to keep these powered on commutes or trips. Ultimately, the Sony WH-CH720N occupies a difficult middle ground. They excel in comfort and battery endurance, offering a compelling package for those who prioritize these aspects above all else. However, the significant trade-offs in sound fidelity out-of-the-box, ANC effectiveness, microphone performance, and build quality mean they are far from a perfect solution. They represent good value if your needs align precisely with their strengths and you're willing to invest time in EQ tuning.

Frequently Asked Questions

Expert answers to help you decide

1Are the Sony WH-CH720N headphones comfortable for long flights or extended wear?

Yes, comfort is a major strength. The WH-CH720N headphones weigh only 192g, making them Sony's lightest wireless noise-canceling over-ear model. This extremely low weight and ergonomic design significantly reduce pressure and fatigue, making them well-suited for very long listening sessions, such as on long flights or during extended work periods.

2How can I improve the sound quality on the Sony WH-CH720N?

Out of the box, many users find the sound to be muddy. To achieve better clarity and balance, I highly recommend using the Sony Headphones Connect app. The app provides a customizable EQ where you can adjust frequencies to your preference. Experimenting with boosting the treble and mid-range while slightly reducing bass can significantly enhance the listening experience.

3Is the noise cancelling on the WH-CH720N good enough for commuting on noisy trains or buses?

The Active Noise Cancelling (ANC) on the WH-CH720N is functional for general ambient noise but is considered mediocre compared to premium models. It struggles to effectively block persistent low-frequency sounds like engine rumble from trains or buses. While it can reduce some noise, it may not provide the immersive silence many commuters seek.

4Can I use the Sony WH-CH720N headphones with a wired connection if the battery dies?

While the WH-CH720N does feature a 3.5mm audio jack for wired use, user reports indicate that the sound quality in wired mode is very poor. It is not recommended for listening to music or other audio content. This means if the battery runs out, wired listening will be a significantly degraded experience.

5What is the main difference between the Sony WH-CH720N and the Sony WH-1000XM5?

The WH-1000XM5 is Sony's flagship model, offering superior Active Noise Cancelling, a more premium build quality, and generally better out-of-the-box sound. The WH-CH720N, on the other hand, is a significantly lighter and more affordable option, prioritizing comfort and battery life over top-tier ANC and audio fidelity. The WH-CH720N's ANC is functional but not class-leading like the XM5's.

6Does the Sony WH-CH720N support multipoint Bluetooth connection?

Yes, the WH-CH720N supports multipoint Bluetooth connection. This allows you to connect the headphones to two devices simultaneously, such as a laptop and a smartphone. You can seamlessly switch between audio sources or answer calls from your phone while listening to music on your computer.

Sony WH-CH720NB Noise Canceling Wireless Bluetooth Headphones - Built-in Microphone - up to 35 Hours Battery Life and Quick Charge - Black - International Version

$107.99

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